Question: What dangerous goods and hazardous materials are you able to transport?
Answer: We transport dangerous goods and hazardous materials in the following classes: 2, 3, 4, 5, 6, 8, 9
Question: What dangerous goods and hazardous materials are you not able to transport?
Answer: We cannot transport any of the following:
Any quantity of Class 1 Explosives:
Any quantity of Class 7 Radioactive substances:
Question: Are you properly licensed to transport hazardous goods?
Answer: Yes, all our drivers hold a Dangerous Goods driver licence issued by the NSW Environmental Protection Authority (EPA) which is the Regulator for New South Wales. A NSW EPA DG licence is valid in all States of Australia. Dangerous Goods Transport NSW operates in compliance with the ADG Code and NSW and Commonwealth law in regards to the legal transportation of dangerous goods in Australia. See here for information on DG transport requirements.
Question: Do you do interstate deliveries?
Answer: We are able to pick up and deliver to and from some places in VIC and QLD so long as the journey time allows for the delivery to occur in one day. We are a point-to-point service. Australian dangerous goods laws do not permit long haul transportation where overnight breaks would be required. Vehicles carrying dangerous goods cannot be left unattended. No sleep breaks are permitted. All deliveries must be timed so they arrive at their destination in the same day of travel. On this condition it is possible to deliver to and from some places in VIC and QLD, but the driver will need to stay overnight at a hotel before the day of delivery or after the day of delivery. The time to drive to the pick up and the time to drive back from the drop off is charged.
Question: Do your drivers have Security clearance for NSW Ports?
Answer: Yes. We have Maritime security clearance for all NSW ports. This level of security clearance allows us to enter NSW ports and interact with domestic and international ships docked at the ports. Every driver has a MSIC (Maritime Security Identity Card) for this purpose. We frequently deliver to Sydney Port (The Rocks), Port Botany, Port Kembla and Glebe Island/White Bay ports.
Question: Do you do next-day deliveries?
Answer: For the metropolitan area, no. We are a point-to-point service. We are not licensed to store dangerous goods and have no facilities to do so. This is why we cannot break up a delivery over two days. All our deliveries are single-load, same day deliveries.
Question: Can I use the product SDS as the transport doc?
Answer: Under no circumstances is an SDS acceptable as a transport document. The carriage of all goods classified as DG must have an accompanying transport document in the correct format. We can help you with the correct documentation if needed. Information on transport documentation is available on the NSW EPA Website. You can also download a free transport document template courtesy of the NSW EPA from their website. CLICK HERE.
Question: Do you pack dangerous goods?
Answer: No. You need to correctly pack your dangerous goods for transport. We only pick up and drop off. We take single loads only, no mixed consignments. Hazardous goods must be packed according to the UN regulations and the Australian Dangerous Goods Code and all required information must be recorded on a corresponding transport document for every consignment. We must inspect the goods and verify the transport docs before we accept carriage of goods. A blank transport document template can be downloaded from the NSW EPA website.
Question: What are the costs to transport dangerous goods?
SYDNEY METRO. Smaller deliveries are charged by the hour with a minimum charge of three hours. Pricing is inclusive of fuel surcharges and road tolls. No additional surprises. arger deliveries are charged by pallet/IBC. The rate depends on the class of the goods being transported, their packing group category (if applicable), and the quantity and/or weight of the goods. We have to consider the location, danger level of the goods (UN Packing Group classification), transport conditions, the facilities at the pickup and unloading locations, and the controls we need to take to transport them safely. Pricing is inclusive of fuel surcharges and road tolls. There may be an additional charge for last minute or urgent pickups and weekend deliveries. For regular work a flat fee can be negotiated. For contractual work a set fee may be negotiated either as a per hour rate or per job rate. Base fuel costs (Petrol and Diesel) will form part of the contractual agreement and are subject to fuel surcharge should fuel prices change (see below.) For the first time you engage DG Transport you will need to sign our Service Contract before we can accept your engagement. You only need to sign this once. This will hold for all future jobs with DG Transport.
COUNTRY NSW AND INTERSTATE. Unlike other transport companies that lure you in with a seemingly attractive base rate and then charge additional fuel surcharges, road tolls, and other "sundry" costs which can sometimes end up doubling what you thought you were going to pay, DG Transport charges a total job rate which includes all costs, including fuel and road tolls, with no more to pay. No surprises. Generally, interstate jobs are charged by the pallet/IBC. Loading and unloading is a flat fee of $65 for each and applies in every situation. For smaller loads where a smaller vehicle can be used, the jobs can be done faster, and these smaller jobs are generally charged per job. Please note. Under Australian law a vehicle carrying dangerous goods cannot be left unattended. If our driver has to drive somewhere so as to be able to pick up the next day, the driver's overnight stay will be included in the transport cost. If the driver has spent the day driving and unloads in the evening, the driver will be required to stay overnight so as to be able to drive back the following day. In such cases, the overnight stay will be included in the cost. You will need to sign our Service Contract if you are engaging us for the first time. You only need to sign this once. This will hold for all future jobs with DG Transport.
Question: How does DG Transport address "fuel surcharge" and road tolls?
Unlike other transport companies, DG Transport does not charge a general "fuel surcharge" (aka "fuel levy") on top of our transport rates. Nor do we charge additionally for road tolls. DG Transport pricing is given inclusive of those costs that other transport companies otherwise charge additionally. We believe that the practice of offering a seemingly low "base rate" and then charging additional charges is a form of "bait and switch." For example, if our price is $300, then that is the price we will tell you and the price we will charge you. We are not going to say our price is $200... and then add $100 on top for other things to get to that same figure of $300 (example.) Our price is our price. A fuel levy is meant to apply to contract work. At the beginning of any transport contract a base fuel price is set. Should fuel prices later rise then a fuel surcharge is chargeable as a percentage of the new increase against the base price set in the contract. (In recent years this has usually been 2-3%.) This is calculated standardly using the Fuel Levy Calculator from the website: www.freightmetrics.com.au. This would be the only time we charge a fuel levy. If the change is minimal often we don't even charge it.